Technical Support
Open or View a Support Ticket
RM Laser Technical Support
Open or View a Support Ticket
Submit a ticket
Laser Tech Support
Submit a Support Request
Required fields are marked with
Name:
Email:
Confirm Email:
Priority:
Low
Medium
High
Purchase/Delivery Date:
Invoice #:
Phone Number, with area/country code:
What Time Zone are you if we call?
Are you using Windows or Mac?
- - Click to Select - -
Windows
MAC
Are you using Lightburn or RD Works?
- - Click to Select - -
Lightburn
RD Works
Which laser?
RM 1610 Pro Co2
RM1390 Pro Co2
RM960 Pro Co2
J630 Co2
J750 Co2
50W Raycus Fiber
How do you Connect to the Laser?
- - Click to Select - -
Ethernet
USB
WiFi
Comments or Questions:
Attachments:
Add file
File upload limits
SPAM Prevention
What color is snow? (give a 1 word answer to show you are a human)
Type the number you see in the picture below.
Before submitting please make sure of the following:
All necessary information has been filled out.
All information is correct and error-free.
We have:
44.220.181.180 recorded as your IP Address
recorded the time of your submission
(
)
